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Bank of America Data Breach Class Action

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At Console & Associates, our data breach lawyers are closely examining the recent Bank of America data breach. This data breach was disclosed following a cyber security incident involving unauthorized access to a third-party vendor's systems, which exposed sensitive personal identifiable information of loan customers.

 

What Happened?

A recent report from the Massachusetts Attorney General's office indicates that the Bank of America data breach occurred due to a cyber security incident involving a third-party provider's software systems. The unauthorized access was discovered on October 1, 2024, when the vendor notified Bank of America of the security breach. An investigation was launched and it was confirmed that the compromised information includes:

  • Names
  • Addresses
  • Passport numbers
  • Phone numbers
  • Social Security numbers
  • Loan numbers

Data breach letters were sent out by Bank of America in January 2025, informing affected individuals about the nature of the incident and the specific types of personal information that may have been compromised.

 

Steps To Take If You Were Affected By A Data Breach

  1. Monitor all accounts and credit reports closely
    1. Set up alerts for suspicious activity
    2. Review all financial statements thoroughly
    3. Request free credit reports and examine them for unauthorized entries

  2. Consider freezing your credit
    1. Contact all three major credit bureaus to place a freeze
    2. Understand this prevents new accounts from being opened in your name
    3. Remember to temporarily lift the freeze when applying for legitimate credit

  3. Look out for phishing attempts using information from the Bank of America data breach
    1. Be wary of unexpected emails or messages claiming to be from Bank of America
    2. Don't click on suspicious links or download unexpected attachments
    3. Verify all communications through official channels

  4. Change passwords for affected accounts
    1. Create strong, unique passwords for each account
    2. Use a combination of letters, numbers, and special characters
    3. Consider using a password manager for better security

  5. Enable two-factor authentication where possible
    1. Add this extra layer of security to all important accounts
    2. Use authenticator apps rather than SMS when available
    3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

 

Bank of America Overview

Bank of America is a global financial institution with headquarters in Charlotte, North Carolina. The organization maintains operations across 35 countries, serving a diverse client base through multiple business divisions. Their service portfolio encompasses consumer and commercial banking, wealth management, investment banking, and global markets operations. Bank of America employs approximately 215,000 individuals and reports annual revenue of $94 billion. Their extensive network serves individual consumers, small businesses, and large corporations through various financial products and services.

 

Bank of America Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Bank of America data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.

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