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Substitute Teacher Service Data Breach Class Action

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At Console & Associates, our data breach lawyers are closely examining the recent Substitute Teacher Service data breach. This data breach was disclosed following a cyber security incident at Substitute Teacher Service, which may have affected an undetermined number of individuals, potentially exposing sensitive personal identifiable information.

 

What Happened?

A recent report from the Massachusetts Attorney General's Office states that the Substitute Teacher Service data breach occurred due to a cyber security incident. Based on available information, unauthorized parties gained access to sensitive information that had been provided to the company.

The specific nature of this breach remains somewhat unclear. While it may have resulted from a direct cyberattack against Substitute Teacher Service's systems, there's also the possibility this incident originated from a third-party data breach at one of STS's vendors or business partners. Notably, the company has not issued a public press release or posted information about the incident on their website.

Upon discovering the unauthorized access, Substitute Teacher Service conducted an investigation and review of the compromised files. The sensitive information exposed in this breach varies by individual but potentially includes:

  • Full names
  • Social Security numbers
  • Financial account information
  • Driver's license numbers

Data breach letters were sent out by Substitute Teacher Service on March 14, 2025, informing affected individuals about the nature of the incident and specifying which types of their personal data were compromised.

 

Steps To Take If You Were Affected By A Data Breach

  1. Monitor all accounts and credit reports closely
    1. Set up alerts for suspicious activity
    2. Review all financial statements thoroughly
    3. Request free credit reports and examine them for unauthorized entries

  2. Consider freezing your credit
    1. Contact all three major credit bureaus to place a freeze
    2. Understand this prevents new accounts from being opened in your name
    3. Remember to temporarily lift the freeze when applying for legitimate credit

  3. Look out for phishing attempts using information from the Substitute Teacher Service data breach
    1. Be wary of unexpected emails or messages claiming to be from Substitute Teacher Service
    2. Don't click on suspicious links or download unexpected attachments
    3. Verify all communications through official channels

  4. Change passwords for affected accounts
    1. Create strong, unique passwords for each account
    2. Use a combination of letters, numbers, and special characters
    3. Consider using a password manager for better security

  5. Enable two-factor authentication where possible
    1. Add this extra layer of security to all important accounts
    2. Use authenticator apps rather than SMS when available
    3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

 

Substitute Teacher Service Overview

Substitute Teacher Service, Inc. (commonly known as STS) functions as an educational staffing organization headquartered in Aston, Pennsylvania. The company specializes in providing temporary educational personnel to school districts throughout various regions.

STS serves as an intermediary between educational institutions and workforce candidates, managing the placement of substitute teachers, paraprofessionals, and various support staff members. The company handles numerous administrative functions for their educational clients, including recruitment, background verification, credential validation, scheduling, and payroll processing for temporary placements.

The organization facilitates both short-term coverage for teacher absences and extended assignments for longer-term staffing needs within school systems. With approximately 1,314 employees, Substitute Teacher Service generates an estimated annual revenue of $550 million through its educational staffing operations across multiple regions.

 

Substitute Teacher Service Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Substitute Teacher Service data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.

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