Resort Data Processing Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent Resort Data Processing data breach. This data breach was disclosed following a cyber security incident at Resort Data Processing, which may have affected an unknown number of individuals who made online reservations, potentially exposing sensitive personal identifiable information.

What Happened?

A recent report from the New Hampshire Attorney General's website states that the Resort Data Processing data breach occurred due to unauthorized access via compromised vendor credentials.

The investigation revealed that an unauthorized party exploited these stolen credentials to access Resort Data Processing's systems and scrape consumer information. Rather than a traditional system intrusion, this incident involved the systematic collection of data that consumers had entered when making online reservations through platforms utilizing Resort Data Processing's software.

The unauthorized access occurred over a nearly one-month period between December 25, 2024, and January 22, 2025. During this time, reservation data was potentially being harvested without detection. Upon discovering evidence of this unauthorized activity, Resort Data Processing conducted a comprehensive analysis to determine the scope of the breach and identify which consumers had their information compromised.

While the public notice filed with the New Hampshire Attorney General does not specifically detail the types of personal information exposed, typical reservation data often includes names, contact information, payment details, and potentially other personal identifiers.

Data breach letters were sent out by Resort Data Processing on March 20, 2025, informing affected individuals about the nature of the incident and the specific categories of their personal information that were compromised.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the Resort Data Processing data breach
   1. Be wary of unexpected emails or messages claiming to be from Resort Data Processing
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

Resort Data Processing Overview

Resort Data Processing, Inc. is a technology services provider focused on the hospitality industry sector. The company is headquartered in Vail, Colorado, a location known for its tourism and resort businesses.

The organization's core business involves developing and maintaining property management software systems utilized by various hospitality establishments. Their software solutions address multiple operational aspects within the hospitality industry, including reservation management, front desk operations, housekeeping coordination, accounting functions, and online booking capabilities.

Resort Data Processing's client base encompasses diverse accommodation businesses such as hotels, resorts, vacation rental properties, and campground facilities. Their systems interface with consumer data during reservation processes, which explains their role in managing the personal information that was compromised in this breach incident.

The company maintains a workforce of approximately 28 employees distributed across various departments including software development, technical support, sales, and administration. Financial records indicate Resort Data Processing generates an estimated annual revenue of $5 million through their software licensing, implementation services, and ongoing support contracts with hospitality clients.

Resort Data Processing Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Resort Data Processing data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.