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REMSA Health Data Breach Class Action

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At Console & Associates, our data breach lawyers are closely examining the recent REMSA Health (Regional Emergency Medical Services Authority "REMSA") data breach. This data breach was disclosed following a cyber security incident affecting REMSA Health's Computer Aided Dispatch (CAD) system, with the total number of affected individuals yet to be determined as the investigation continues.

 

What Happened?

According to recent reports, REMSA Health experienced a cyber security incident that was detected by their internal security and anti-virus systems. On February 5, 2025, the organization's Chief Operating Officer issued a company-wide notification regarding unauthorized access to their Computer Aided Dispatch system, which plays a crucial role in supporting emergency medical dispatch operations.

As a precautionary measure, REMSA Health temporarily suspended employee computer access while assessing the situation. While the CAD system has been restored to operation, the organization is currently conducting a thorough investigation to determine whether any sensitive patient or employee information was compromised during the incident.

 

Steps To Take If You Were Affected By A Data Breach

  1. Monitor all accounts and credit reports closely
    1. Set up alerts for suspicious activity
    2. Review all financial statements thoroughly
    3. Request free credit reports and examine them for unauthorized entries

  2. Consider freezing your credit
    1. Contact all three major credit bureaus to place a freeze
    2. Understand this prevents new accounts from being opened in your name
    3. Remember to temporarily lift the freeze when applying for legitimate credit

  3. Look out for phishing attempts using information from the REMSA Health data breach
    1. Be wary of unexpected emails or messages claiming to be from REMSA Health
    2. Don't click on suspicious links or download unexpected attachments
    3. Verify all communications through official channels

  4. Change passwords for affected accounts
    1. Create strong, unique passwords for each account
    2. Use a combination of letters, numbers, and special characters
    3. Consider using a password manager for better security

  5. Enable two-factor authentication where possible
    1. Add this extra layer of security to all important accounts
    2. Use authenticator apps rather than SMS when available
    3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

 

REMSA Health Overview

Regional Emergency Medical Services Authority (REMSA Health) serves northern Nevada as a nonprofit emergency medical services provider. Established in Reno, the organization manages a diverse fleet of ground ambulances and helicopter services to deliver emergency medical care across the region. Their operations extend beyond traditional emergency response to include community outreach programs and specialized healthcare initiatives.

The organization's technological infrastructure centers around their Computer Aided Dispatch (CAD) system, which coordinates emergency responses and manages resource allocation for their service area. This system enables dispatchers to efficiently direct both ground and air medical units to emergency situations.

With 367 employees, REMSA Health's workforce includes emergency medical technicians, paramedics, nurses, dispatchers, and administrative staff. The organization's financial operations generate $26.5 million in annual revenue, which supports their emergency medical services, community health programs, and ongoing operational costs. As a nonprofit entity, these resources are reinvested into maintaining and improving their emergency response capabilities and community health initiatives.

 

REMSA Health Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the REMSA Health data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.

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