NTrust Infotech Data Breach Class Action

At Console & Associates, our data breach lawyers are closely examining the recent NTrust Infotech data breach. This data breach was disclosed following a cyber security incident at NTrust Infotech, which may have exposed sensitive personal identifiable information including names and Social Security numbers of affected individuals.

What Happened?

A recent report from the Massachusetts Attorney General's office states that the NTrust Infotech data breach occurred due to a cyber security incident that allowed unauthorized access to confidential information in the company's possession.

The details surrounding this breach remain limited, as NTrust has not issued a press release or posted information about the incident on their website. What we do know is that the company discovered a potential data security incident and subsequently launched an investigation. The investigation confirmed unauthorized access to consumer information that had been provided to NTrust.

The precise nature of the attack remains unclear. It's possible that hackers directly targeted NTrust's network systems, but there's also the possibility that the breach occurred through one of NTrust's vendors, making this potentially a third-party data breach situation.

The compromised data includes sensitive personal information, with names and Social Security numbers among the exposed data elements. This type of information is particularly valuable to identity thieves and can be used for various types of fraud.

Data breach letters were sent out by NTrust Infotech on February 18, 2025, informing affected individuals about the nature of the incident and compromised data. The company is reportedly offering 24 months of credit monitoring services to those affected by the breach.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the NTrust Infotech data breach
   1. Be wary of unexpected emails or messages claiming to be from NTrust Infotech
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

NTrust Infotech Overview

NTrust Infotech operates as a global technology and business process outsourcing company headquartered in Irvine, California. The organization specializes in providing services specifically tailored to the real estate sector, with a focus on lease administration, accounting processes, and data management solutions.

The company employs approximately 1,000 people across its global operations and generates an estimated annual revenue of $50 million. NTrust's core business activities include several specialized services for real estate entities:

1. Lease abstraction services - extracting and organizing key information from complex real estate lease documents
2. Portfolio management tools - systems for tracking and managing real estate holdings
3. Financial analysis - providing accounting and financial reporting for real estate assets
4. Data management solutions - systems for organizing and securing property-related information

NTrust primarily serves three types of clients: real estate firms, corporate occupiers with substantial real estate portfolios, and property management companies. Through these business relationships, NTrust regularly processes and stores significant amounts of data, including personal and financial information related to real estate transactions.

This business model explains why many consumers whose data was exposed may not recognize NTrust's name - the company typically operates as a third-party service provider for real estate companies rather than interacting directly with consumers. However, as part of their services, they have access to and store sensitive consumer information provided by their clients.

The company's data processing activities involve various technologies, including AI-powered automation systems that help streamline real estate documentation and analysis processes. This technological infrastructure necessitates the storage and processing of large volumes of data, which unfortunately became vulnerable in this security incident.

NTrust Infotech Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the NTrust Infotech data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.