New Era Life Insurance Data Breach Class Action

At Console & Associates, our data breach lawyers are closely examining the recent New Era Life Insurance data breach. This data breach was disclosed following a cyber security incident affecting multiple subsidiaries including New Era Life Insurance Company, New Era Life Insurance Company of the Midwest, and Life of America Insurance Company. The breach exposed sensitive personal and medical information of policyholders, beneficiaries, agents, and employees.

What Happened?

A recent report from the Maine Attorney General's office states that the New Era Life Insurance data breach occurred due to unauthorized network access between December 9-18, 2024. The company detected suspicious activity on December 18 and isolated affected portions of their network while launching an investigation with external cybersecurity experts. The compromised sensitive data includes:

• Names
• Addresses
• Social Security numbers
• Financial account information
• Dates of birth
• Health insurance information
• Medical information

Data breach letters were sent out by New Era Life Insurance on February 11, 2025, informing affected individuals about the nature of the incident and specific data compromised in each case.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the New Era Life Insurance data breach
   1. Be wary of unexpected emails or messages claiming to be from New Era Life Insurance
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

New Era Life Insurance Overview

New Era Enterprises, Inc. operates a network of insurance subsidiaries focused on providing Medicare supplement plans, life insurance, and annuity products. The Houston, Texas-based organization conducts business through New Era Life Insurance Company, New Era Life Insurance Company of the Midwest, and Life of America Insurance Company. With 257 employees and annual revenue of $72 million, New Era Life Insurance Company operations encompass policy administration, claims processing, and customer service across their multiple insurance product lines. The company maintains specialized divisions for Medicare supplement coverage, traditional life insurance, and retirement planning solutions through their annuity offerings.

New Era Life Insurance Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the New Era Life Insurance data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.