New Era Enterprises Data Breach Class Action

At Console & Associates, our data breach lawyers are closely examining the recent New Era Enterprises data breach. This data breach was disclosed following a cybersecurity incident at New Era Enterprises, which may have affected numerous Boston Mutual Life Insurance Company customers, potentially exposing sensitive personal identifiable information.

What Happened?

A recent report from the Massachusetts Attorney General's office states that the New Era Enterprises data breach occurred due to a cybersecurity incident that allowed unauthorized access to the company's computer network. New Era Enterprises, Inc. filed a formal notice of data breach on March 10, 2025, after completing an internal investigation into the security event.

The investigation confirmed that an unauthorized party gained access to specific areas of New Era's network containing confidential information belonging to Boston Mutual Life Insurance Company customers. New Era Enterprises serves as the parent company of Philadelphia American Life Insurance Company, which provides administrative services to various insurance carriers, including Boston Mutual. The types of information compromised in this breach include:

• Full names
• Dates of birth
• Social Security numbers
• Insurance ID numbers
• Types of medical screening tests performed

Data breach notification letters were sent out by New Era Enterprises on March 10, 2025, informing affected individuals about the nature of the incident and the specific types of personal data that may have been compromised in their individual cases.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the New Era Enterprises data breach
   1. Be wary of unexpected emails or messages claiming to be from New Era Enterprises
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

New Era Enterprises Overview

New Era Enterprises, Inc. operates as a provider of insurance products and administrative services within the life and health insurance sectors. Based in Houston, Texas, the company functions as the parent organization of Philadelphia American Life Insurance Company, which manages administrative services for multiple insurance carriers, including Boston Mutual Life Insurance Company.

The company's business structure includes direct insurance operations under the New Era Life Insurance Company brand, offering Medicare supplement plans, life insurance policies, annuities, and supplemental health coverage to individual consumers. Their service model extends across multiple states, with nationwide operational capabilities for certain product lines.

With approximately 257 employees managing various aspects of their insurance and administrative operations, New Era Enterprises maintains a mid-sized organizational presence in the insurance industry. Financial data indicates the company generates approximately $73 million in annual revenue through its combined insurance and administrative service operations.

Boston Mutual Life Insurance Company, whose customers were affected by this breach, operates separately as a provider of life insurance and workplace benefits solutions. Headquartered in Canton, Massachusetts, Boston Mutual employs approximately 381 people and generates an estimated $261 million in annual revenue through its insurance products for individuals, families, and businesses.

New Era Enterprises Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the New Era Enterprises data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.