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Monro Data Breach Class Action

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At Console & Associates, our data breach lawyers are closely examining the recent Monro data breach. This data breach was disclosed following a cyber security incident at Monro, which potentially exposed sensitive personal identifiable information including names, Social Security numbers, addresses, dates of birth, ID numbers, and health information.

 

What Happened?

A recent report from the California Attorney General's office states that the Monro data breach occurred due to unauthorized access to an employee's email account. According to the filing, Monro detected suspicious activity within this email account in late 2024 and promptly launched an investigation into the matter.

The investigation revealed that an unauthorized party had gained access to the employee's email account in late November 2024. This breach compromised emails and attachments containing confidential consumer information. Upon discovery, Monro conducted a comprehensive review of all potentially affected files to determine the scope of the exposed data and identify affected individuals. The compromised information varies by individual but may include:

  • Names
  • Social Security numbers
  • Addresses
  • Dates of birth
  • ID numbers
  • Health information

Data breach letters were sent out by Monro on March 21, 2025, informing affected individuals about the nature of the incident and specifying which of their personal data was compromised during the security breach.

 

Steps To Take If You Were Affected By A Data Breach

  1. Monitor all accounts and credit reports closely
    1. Set up alerts for suspicious activity
    2. Review all financial statements thoroughly
    3. Request free credit reports and examine them for unauthorized entries

  2. Consider freezing your credit
    1. Contact all three major credit bureaus to place a freeze
    2. Understand this prevents new accounts from being opened in your name
    3. Remember to temporarily lift the freeze when applying for legitimate credit

  3. Look out for phishing attempts using information from the Monro data breach
    1. Be wary of unexpected emails or messages claiming to be from Monro
    2. Don't click on suspicious links or download unexpected attachments
    3. Verify all communications through official channels

  4. Change passwords for affected accounts
    1. Create strong, unique passwords for each account
    2. Use a combination of letters, numbers, and special characters
    3. Consider using a password manager for better security

  5. Enable two-factor authentication where possible
    1. Add this extra layer of security to all important accounts
    2. Use authenticator apps rather than SMS when available
    3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

 

Monro Overview

Monro, Inc. operates as a prominent automotive repair and maintenance service provider across the United States. Based in Rochester, New York, the company has established an extensive network of both company-owned locations and franchised operations throughout the country.

The company offers a comprehensive range of automotive services including tire replacement, brake repair, oil changes, and scheduled vehicle maintenance. Monro's business strategy involves operating under multiple regional brand names to maintain local market recognition, including:

  • Monro Auto Service and Tire Centers
  • Tire
  • Tire Choice Auto Service Centers
  • Ken Towery's Tire & Auto Care
  • Tire Warehouse
  • AutoTire
  • Tread Quarters
  • Car-X Tire & Auto

With approximately 8,000 employees, Monro has grown to become a significant player in the automotive aftermarket industry. The company reports annual revenue of approximately $1.3 billion, reflecting its substantial market presence. Monro has expanded its footprint through both organic growth and strategic acquisitions of regional service chains over the years, allowing it to establish a substantial geographic presence across diverse markets.

 

Monro Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Monro data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.

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