Blog Directory | Data Breach Class Actions

Mid Atlantic Retina Data Breach Class Action Investigation

Written by Console & Associates P.C. | Jan 28, 2025 6:15:52 PM

At Console & Associates, our data breach lawyers are closely examining the recent Mid Atlantic Retina dba WillsEye Physicians data breach. This data breach was disclosed following a cyber security incident at ConnectOnCall.com, a service provider for Mid Atlantic Retina, which exposed sensitive personal and medical information of patients.

 

What Happened?

According to a notice filed with the California Attorney General's office, the data breach occurred through ConnectOnCall, a business services company that manages after-hours phone calls for Mid Atlantic Retina. On May 12, 2024, ConnectOnCall discovered unauthorized access to their computer systems. Their subsequent investigation revealed that an unknown party had accessed their network between February 16, 2024 and May 12, 2024, gaining access to confidential patient information from Mid Atlantic Retina's files. The compromised data includes sensitive personal and medical information such as:

  • Names
  • Phone numbers
  • Dates of birth
  • Medical record numbers
  • Medical histories

Data breach letters have recently been distributed by ConnectOnCall to affected individuals, providing details about their specific compromised information.

 

Steps To Take If You Were Affected By A Data Breach

  1. Monitor all accounts and credit reports closely
    1. Set up alerts for suspicious activity
    2. Review all financial statements thoroughly
    3. Request free credit reports and examine them for unauthorized entries

  2. Consider freezing your credit
    1. Contact all three major credit bureaus to place a freeze
    2. Understand this prevents new accounts from being opened in your name
    3. Remember to temporarily lift the freeze when applying for legitimate credit

  3. Look out for phishing attempts using information from the Mid Atlantic Retina data breach
    1. Be wary of unexpected emails or messages claiming to be from Mid Atlantic Retina
    2. Don't click on suspicious links or download unexpected attachments
    3. Verify all communications through official channels

  4. Change passwords for affected accounts
    1. Create strong, unique passwords for each account
    2. Use a combination of letters, numbers, and special characters
    3. Consider using a password manager for better security

  5. Enable two-factor authentication where possible
    1. Add this extra layer of security to all important accounts
    2. Use authenticator apps rather than SMS when available
    3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

 

Mid Atlantic Retina Overview

Mid Atlantic Retina, operating as WillsEye Physicians, is a specialized medical practice headquartered in Philadelphia, Pennsylvania. The organization maintains multiple locations throughout the Mid-Atlantic region, focusing on retinal condition diagnosis and treatment. With 354 employees, the practice generates annual revenue of $66 million. The data breach occurred through their service provider ConnectOnCall.com, LLC, a subsidiary of Phreesia acquired in October 2023. ConnectOnCall operates as a digital answering service with 25 employees and $5 million in annual revenue, while its parent company Phreesia employs 1,438 people and generates $373 million annually.

 

Mid Atlantic Retina Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Mid Atlantic Retina data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.