Lucent Health Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent Lucent Health data breach. This data breach was disclosed following a phishing incident at Lucent Health, which exposed sensitive personal identifiable information of an undisclosed number of individuals.

What Happened?

According to a filing with the California Attorney General's office, the Lucent Health data breach occurred due to a phishing attack that targeted the company's email system. On October 2, 2023, a Lucent Health manager in California fell victim to a phishing email that appeared to originate from a trusted source. The company's IT team demonstrated rapid response capabilities by identifying and terminating the unauthorized access within 90 minutes of the incident. The compromised information may include:

• Names
• Social Security numbers
• Dates of birth
• Health insurance information
• Dental insurance information
• Vision insurance policy information

Data breach letters were sent out by Lucent Health on January 30, 2025, informing affected individuals about the nature of the incident and their specific compromised data.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the Lucent Health data breach
   1. Be wary of unexpected emails or messages claiming to be from Lucent Health
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

Lucent Health Overview

Lucent Health Solutions functions as a healthcare management organization headquartered in Nashville, Tennessee. The company specializes in self-funded health plans and recently expanded its operations through the acquisition of Capitol Administrators. Their service offerings encompass health plan administration and analytics for employer-based healthcare programs. With approximately 400 employees, Lucent Health maintains operations across multiple regions and generates annual revenue of approximately $315 million through their healthcare management services.

Lucent Health Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Lucent Health data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.