Included Health Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent Included Health data breach. This data breach was disclosed following a cyber security incident at Included Health, which exposed sensitive personal identifiable information, including names and medical record information.

What Happened?

A recent report from the Massachusetts Attorney General's office states that Included Health experienced unauthorized access to confidential information in their possession. The data breach notification was filed on February 13, 2025, though details about the specific nature of the incident remain limited.

The company has indicated that the breach may have occurred either within their own systems or through one of their third-party vendors. Included Health has completed a review of the compromised files to identify affected individuals and the scope of exposed information.

Data breach letters were sent out by Included Health on February 13, 2025, informing affected individuals about the nature of the incident and specific data that was compromised in their case.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the Included Health data breach
   1. Be wary of unexpected emails or messages claiming to be from Included Health
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

Included Health Overview

Included Health is a healthcare technology company headquartered in San Francisco, California. The organization operates a digital health platform that integrates virtual care delivery with healthcare navigation tools. Their system connects users with telehealth services, medical consultations, and care coordination through employer and health plan partnerships.

The company maintains a technology infrastructure that facilitates remote healthcare services, expert medical opinions, and specialized support programs including LGBTQ+ and mental health resources. With 2,000 employees across technology, healthcare, and administrative roles, Included Health generates annual revenue of $293 million through their healthcare technology services.

Included Health Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Included Health data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.