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In-Home Attendant Services Data Breach Class Action

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At Console & Associates, our data breach lawyers are closely examining the recent In-Home Attendant Services data breach. This data breach was disclosed following a cyber security incident involving the In-Home Attendant Services’ network server, which exposed sensitive medical and personal information of their healthcare clients and patients.

 

What Happened?

A recent report from the U.S. Department of Health and Human Services Office for Civil Rights and the Texas Attorney General's office, In-Home Attendant Services experienced a data breach disclosed as a "Hacking / IT incident" that compromised their network server security. The breach was discovered when unauthorized access to confidential information was detected within their systems prompting an investigation. It was confirmed that the compromised information includes:

  • Names and dates of birth
  • Social Security numbers
  • Driver's license numbers
  • Financial account information
  • Medical information
  • Health insurance information

While the exact timeline for notification letters is still being determined, In-Home Attendant Services filed their initial notice with the Texas Attorney General on November 19, 2024, followed by a formal notification to the U.S. Department of Health and Human Services Office for Civil Rights on December 20, 2024.

 

Steps To Take If You Were Affected By A Data Breach

  1. Monitor all accounts and credit reports closely
    1. Set up alerts for suspicious activity
    2. Review all financial statements thoroughly
    3. Request free credit reports and examine them for unauthorized entries

  2. Consider freezing your credit
    1. Contact all three major credit bureaus to place a freeze
    2. Understand this prevents new accounts from being opened in your name
    3. Remember to temporarily lift the freeze when applying for legitimate credit

  3. Look out for phishing attempts using information from the In-Home Attendant Services data breach
    1. Be wary of unexpected emails or messages claiming to be from In-Home Attendant Services
    2. Don't click on suspicious links or download unexpected attachments
    3. Verify all communications through official channels

  4. Change passwords for affected accounts
    1. Create strong, unique passwords for each account
    2. Use a combination of letters, numbers, and special characters
    3. Consider using a password manager for better security

  5. Enable two-factor authentication where possible
    1. Add this extra layer of security to all important accounts
    2. Use authenticator apps rather than SMS when available
    3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

 

In-Home Attendant Services Overview

In-Home Attendant Services, Ltd. provides essential support services that enable individuals to receive medical care and assistance in their own homes. Based in San Antonio, this healthcare organization has built its reputation on delivering personalized care solutions for a diverse client base, including seniors, individuals with disabilities, and those recovering from illnesses or injuries.

With approximately 200 healthcare professionals and caregivers, In-Home Attendant Services generates an annual revenue of $36 million while serving communities throughout Texas. Their comprehensive service portfolio includes everything from basic daily living assistance to specialized medical support and respite care services. The organization's patient-centered approach emphasizes maintaining client independence while ensuring the highest standards of professional care.

 

In-Home Attendant Services Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the In-Home Attendant Services data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.

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