HealthEquity Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent HealthEquity data breach. This data breach was disclosed following a cyber security incident at HealthEquity, which resulted in unauthorized access to sensitive personal information, including names and protected health information of affected individuals.

What Happened?

A recent report from the Massachusetts Attorney General's office indicates that the HealthEquity data breach occurred due to unauthorized actors obtaining personal information that allowed them to bypass account verification processes. Upon detecting suspicious activity within certain customer accounts, HealthEquity took immediate action to secure the affected accounts and launched a thorough investigation into the incident.

The investigation revealed that while malicious actors gained access to certain accounts, they did not obtain the authentication information directly from HealthEquity's systems. The compromised data varies by individual but includes names and claims information associated with affected accounts.

Data breach letters were sent out by HealthEquity on December 18, 2024, informing affected individuals about the nature of the incident and the specific types of data that may have been compromised in their case.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the HealthEquity data breach
   1. Be wary of unexpected emails or messages claiming to be from HealthEquity
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

HealthEquity Overview

HealthEquity operates as a significant player in the healthcare financial services sector, specializing in the administration of health savings accounts (HSAs) and related consumer-directed benefits. Based in Draper, Utah, the company serves as a third-party administrator for numerous employer-sponsored plans, managing flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and commuter benefits. With a workforce of approximately 3,126 employees and annual revenue of $1.1 billion, HealthEquity facilitates healthcare financial services for a diverse client base including individuals, employers, and healthcare providers across the United States.

HealthEquity Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the HealthEquity data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.