FlexCare Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent FlexCare data breach. This data breach was disclosed following a cyber security incident at FlexCare, which exposed sensitive personal identifiable information.

What Happened?

A recent report from the California Attorney General's office states that the FlexCare data breach occurred due to a cyber security incident. FlexCare is investigating a cybersecurity incident involving unauthorized access to an employee’s email account. On October 9, 2024, the company detected suspicious activity and promptly secured the account before launching an investigation.

The investigation has since confirmed that an unauthorized party accessed emails and attachments containing confidential consumer information. FlexCare continues to assess the situation and will take appropriate steps to protect affected individuals. The compromised data includes sensitive consumer information.

Data breach letters were sent out by FlexCare on March 5, 2025, informing affected individuals about the nature of the incident and compromised data.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the FlexCare data breach
   1. Be wary of unexpected emails or messages claiming to be from FlexCare
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

FlexCare Overview

FlexCare, LLC is a leading digital health provider, delivering accessible and convenient healthcare solutions through its cloud-based platform. Patients can connect with providers via phone, video, or app for services including telemedicine, teledentistry, behavioral health, dermatology, and virtual primary care.

In addition to its telehealth services, FlexCare operates FlexCare Medical Staffing, a healthcare staffing agency specializing in travel nursing, therapy, and allied healthcare placements. Headquartered in Roseville, California, FlexCare has a team of approximately 500 employees and reports an estimated $210 million in annual revenue.

FlexCare Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the FlexCare data breach? Usually, victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below, and a member of our legal team will be in touch.