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EncompassCare Data Breach Class Action Investigation

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At Console & Associates, our data breach lawyers are closely examining the recent EncompassCare data breach. This data breach was disclosed following a cyber security incident at EncompassCare, which exposed sensitive personally identifiable information.

 

What Happened?

A recent report from the Attorney General of Massachusetts office states that the EncompassCare data breach occurred due to a cyber security incident. EncompassCare identified suspicious activity on its management company’s network on October 4, 2024, and took immediate steps to contain the breach. Third-party cybersecurity experts were then brought in to assist with the investigation.

The investigation confirmed unauthorized access to the network on September 17, 2024, with evidence suggesting that sensitive consumer data was compromised. By November 19, 2024, EncompassCare had reviewed the exposed files to assess the impact on affected individuals. The compromised data includes:

  • Names and addresses
  • Phone numbers
  • Dates of birth
  • Social Security numbers
  • Medical information
  • Health insurance information

Data breach letters were sent out by EncompassCare on January 9, 2025, informing affected individuals about the nature of the incident and compromised data.

 

Steps To Take If You Were Affected By A Data Breach

  1. Monitor all accounts and credit reports closely
    1. Set up alerts for suspicious activity
    2. Review all financial statements thoroughly
    3. Request free credit reports and examine them for unauthorized entries

  2. Consider freezing your credit
    1. Contact all three major credit bureaus to place a freeze
    2. Understand this prevents new accounts from being opened in your name
    3. Remember to temporarily lift the freeze when applying for legitimate credit

  3. Look out for phishing attempts using information from the EncompassCare data breach
    1. Be wary of unexpected emails or messages claiming to be from EncompassCare
    2. Don't click on suspicious links or download unexpected attachments
    3. Verify all communications through official channels

  4. Change passwords for affected accounts
    1. Create strong, unique passwords for each account
    2. Use a combination of letters, numbers, and special characters
    3. Consider using a password manager for better security

  5. Enable two-factor authentication where possible
    1. Add this extra layer of security to all important accounts
    2. Use authenticator apps rather than SMS when available
    3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

 

EncompassCare Overview

Based in Lima, Ohio, EncompassCare specializes in rehabilitation and skilled nursing services, partnering with long-term care facilities to provide patient-focused care. The organization offers physical, occupational, and speech therapy, tailored to each patient's needs. With a team of 41 employees and $6.5 million in annual revenue, EncompassCare is committed to improving patient outcomes through effective treatment and facility support.

 

EncompassCare Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the EncompassCare data breach? Usually, victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.

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