CSG Consultants Data Breach Class Action

At Console & Associates, our data breach lawyers are closely examining the recent CSG Consultants data breach. This data breach was disclosed following a cyber security incident at CSG Consultants, which may have affected individuals, potentially exposing sensitive personal identifiable information.

What Happened?

A recent report from the New Hampshire Attorney General's Office states that the CSG Consultants data breach occurred due to a cyber security incident that allowed unauthorized access to the company's IT systems. The security breach was first detected in August 2024, when CSG identified suspicious activity within its computer network.

Following this discovery, the company implemented security measures to protect its systems and engaged external cybersecurity specialists to conduct a thorough investigation. This investigation confirmed that an unauthorized party had indeed gained access to CSG's network infrastructure.

By January 14, 2025, CSG Consultants determined that the unauthorized actor had accessed files and folders containing confidential consumer information. The company then undertook a comprehensive review of the compromised data, which was completed on February 28, 2025.

The exposed data includes sensitive personal information such as names, Social Security numbers, dates of birth, and addresses. This combination of personally identifiable information creates significant identity theft risks for affected individuals.

Data breach letters were sent out by CSG Consultants on March 20, 2025, informing affected individuals about the nature of the incident and compromised data.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the CSG Consultants data breach
   1. Be wary of unexpected emails or messages claiming to be from CSG Consultants
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

CSG Consultants Overview

CSG Consultants, Inc. is an employee-owned professional services organization headquartered in Foster City, California. The firm specializes in providing technical and regulatory support services exclusively to government and public sector entities.

Established more than three decades ago, CSG has developed specialized expertise in municipal operations and infrastructure development. The company's service offerings span several technical disciplines, including building code compliance through plan review and inspection services, fire safety assessments, engineering design for civil and structural projects, development application processing, construction project oversight, urban planning consultation, regulatory enforcement, environmental sustainability initiatives, and specialized information technology solutions for public agencies.

With approximately 460 employees, CSG Consultants maintains a workforce of technical specialists, including engineers, building officials, inspectors, planners, and administrative personnel. The organization generates an estimated annual revenue of $14 million through its public sector contracts and service agreements. CSG's operational model focuses on providing supplemental staffing and technical expertise to municipalities and other government entities that may require additional resources or specialized knowledge for specific projects or ongoing functions.

CSG Consultants Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the CSG Consultants data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.