CrossCheck Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent CrossCheck data breach. This data breach was disclosed following a cyber security incident at CrossCheck, which exposed sensitive personal identifiable information.

What Happened?

A recent report from the Attorney General of Vermont's office states that the CrossCheck data breach occurred due to a cyber security incident. CrossCheck recently identified a security incident that may have exposed sensitive consumer information.

On May 30, 2024, the company detected unusual activity in its merchant portal and took immediate action by launching an investigation. The findings confirmed that an unauthorized party had accessed the portal between May 18 and May 20, 2024, with potential exposure of confidential consumer data.

To assess the impact, CrossCheck conducted a detailed review, completing the process on September 25, 2024. The company then worked with AutoNation to obtain the addresses of affected individuals and is taking steps to enhance data security. The compromised data includes the sensitive information of AutoNation customers.

Data breach letters were sent out by CrossCheck on March 4, 2025, informing affected individuals about the nature of the incident and compromised data.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the CrossCheck data breach
   1. Be wary of unexpected emails or messages claiming to be from CrossCheck
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

CrossCheck Overview

Since 1983, CrossCheck, Inc. has been a trusted provider of payment processing solutions, helping businesses streamline transactions and minimize financial risk. The company specializes in check verification, guarantee, and electronic payment processing, offering services such as Check Guarantee, Remote Deposit Capture, and Multiple Check options.

Based in Petaluma, California, CrossCheck serves a wide range of industries, including automotive, building supply, medical practices, and specialty retail. With approximately 66 employees and $28 million in annual revenue, the company remains committed to providing secure and efficient payment solutions for merchants nationwide.

CrossCheck Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the CrossCheck data breach? Usually, victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below, and a member of our legal team will be in touch.