ConnectOnCall.com Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent ConnectOnCall.com data breach. This data breach was disclosed following a cyber security incident at ConnectOnCall.com, which may have affected as many as 914,138 individuals, potentially exposing sensitive personal identifiable information.

What Happened?

A recent report from the California Attorney General's office reveals that ConnectOnCall experienced an unauthorized network access incident. The data breach period extended from February 16, 2024, to May 12, 2024, during which threat actors gained access to confidential patient information stored within the company's IT infrastructure. An investigation was launched and it was confirmed that the compromised information includes:

• Names
• Medical information
• Social Security numbers
• Other confidential patient data

Data breach letters were sent out by ConnectOnCall.com on December 13, 2024, informing affected individuals about the nature of the incident and specifically detailing which of their personal information was compromised.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
2. Consider freezing your credit
3. Look out for phishing attempts using information from the ConnectOnCall.com data breach
4. Change passwords for affected accounts
5. Enable two-factor authentication where possible

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

ConnectOnCall.com Overview

ConnectOnCall.com operates as a specialized healthcare technology provider, focusing on streamlining after-hours communication between healthcare providers and their patients. The company was acquired by Phreesia, a major player in the healthcare software industry, in October 2023, marking a significant expansion in digital healthcare services.

As a subsidiary of Phreesia, ConnectOnCall.com leverages its parent company's extensive resources while maintaining its focused mission of improving patient-provider communication. While ConnectOnCall.com operates with a dedicated team of over 25 employees and generates approximately $5 million in annual revenue, it benefits from the broader infrastructure of Phreesia, which employs more than 1,438 people and boasts annual revenue of approximately $373 million.

Based in Wilmington, Delaware, ConnectOnCall.com has established itself as a crucial partner for healthcare practitioners seeking to enhance their patient communication systems, particularly in managing after-hours care coordination. Their digital answering system represents a critical component in modern healthcare delivery, enabling healthcare providers to maintain consistent and efficient communication with their patients outside of regular office hours.

ConnectOnCall.com Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the ConnectOnCall.com data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.