Citadel of Northbrook Data Breach Class Action Investigation

At Console & Associates, our data breach lawyers are closely examining the recent Citadel of Northbrook data breach. This data breach was disclosed following a cyber security incident at PointClickCare, a vendor used by Citadel of Northbrook, which potentially exposed sensitive personal identifiable information of healthcare patients and residents.

What Happened?

A recent report from the New Hampshire Attorney General's office reveals that the Citadel of Northbrook data breach occurred due to unauthorized access to their Electronic Health Records (EHR) system. On September 26, 2024, Citadel of Northbrook learned that PointClickCare, their EHR provider, had detected suspicious activity within their platform. An investigation determined that an unauthorized party had used compromised credentials to access and acquire patient information. The compromised information includes:

• Names
• Dates of birth
• Social Security numbers
• Medicare/Medicaid identification numbers
• Medical information
• Health insurance information

Data breach letters were sent out by Citadel of Northbrook on November 25, 2024, informing affected individuals about the nature of the incident and compromised data.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
2. Consider freezing your credit
3. Look out for phishing attempts using information from the Citadel of Northbrook data breach
4. Change passwords for affected accounts
5. Enable two-factor authentication where possible

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

Citadel of Northbrook Overview

Citadel of Northbrook is a division of Citadel Healthcare, operating under the expansive Omnia Healthcare Group umbrella. This Wilmette, Illinois-based healthcare organization specializes in providing comprehensive elderly care services across multiple facilities. As part of a larger healthcare network that includes Pavilion Healthcare and Villa, Citadel of Northbrook has established itself as a significant provider in the long-term care sector.

With a substantial workforce of over 2,378 employees and annual revenue reaching approximately $349 million, Citadel of Northbrook demonstrates considerable operational capacity in the healthcare industry. The organization's integration within the Omnia Healthcare Group structure enables it to leverage extensive resources and expertise in delivering specialized senior care services throughout the region.

Citadel of Northbrook Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Citadel of Northbrook data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.