Alta Resources Corporation Data Breach Class Action

At Console & Associates, our data breach lawyers are examining the Alta Resources Corporation data breach disclosed after a cyber security incident that affected approximately 37,000 individuals, exposing sensitive personal identifiable information.

What Happened?

A recent report from the Maine Attorney General's Office stated that Alta Resources Corporation experienced a cybersecurity incident between November 17-18, 2023. An unauthorized actor was able to encrypt files on the company’s network prompting an investigation. It was confirmed that the breach compromised:

• Names
• Addresses
• Dates of birth
• Social Security numbers
• Driver's license numbers
• Health insurance information
• Medical information

Alta Resources Corporation reviewed the compromised files and sent out data breach letters on December 20, 2024, detailing the incident and compromised data.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the Alta Resources Corporation data breach
   1. Be wary of unexpected emails or messages claiming to be from Alta Resources Corporation
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

Alta Resources Corporation Overview

Alta Resources Corporation, founded in 1995 in Neenah, Wisconsin, delivers comprehensive customer management solutions for global brands. With a workforce of 4,000 across the U.S., Philippines, and Mexico, they generate $722 million in annual revenue. Their services span customer care, sales optimization, e-commerce support, and fulfillment operations, serving industries from healthcare to entertainment. Alta Resources Corporation’s strategic global presence enables 24/7 customer support while maintaining operational excellence through integrated technology and quality assurance protocols.

Alta Resources Corporation Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Alta Resources Corporation data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.