Access TeleCare Data Breach Class Action

At Console & Associates, our data breach lawyers are closely examining the recent Access TeleCare data breach. This data breach was disclosed following a cyber security incident at Access TeleCare, which may have affected an undetermined number of individuals, potentially exposing sensitive personal identifiable information.

What Happened?

A recent report from the California Attorney General's office stated that Access TeleCare discovered unauthorized access to multiple employee email accounts between November 6, 2023, and January 8, 2024. The data breach was identified through suspicious activity in an employee's email account, leading to immediate account deactivation and an investigation. The investigation confirmed the compromised information included:

• names,
• dates of birth,
• and medical information

Data breach letters were sent out by Access TeleCare on December 23, 2024, informing affected individuals about the compromised information.

Steps To Take If You Were Affected By A Data Breach

1. Monitor all accounts and credit reports closely
   1. Set up alerts for suspicious activity
   2. Review all financial statements thoroughly
   3. Request free credit reports and examine them for unauthorized entries
      
      
2. Consider freezing your credit
   1. Contact all three major credit bureaus to place a freeze
   2. Understand this prevents new accounts from being opened in your name
   3. Remember to temporarily lift the freeze when applying for legitimate credit
      
      
3. Look out for phishing attempts using information from the Access TeleCare data breach
   1. Be wary of unexpected emails or messages claiming to be from Access TeleCare
   2. Don't click on suspicious links or download unexpected attachments
   3. Verify all communications through official channels
      
      
4. Change passwords for affected accounts
   1. Create strong, unique passwords for each account
   2. Use a combination of letters, numbers, and special characters
   3. Consider using a password manager for better security
      
      
5. Enable two-factor authentication where possible
   1. Add this extra layer of security to all important accounts
   2. Use authenticator apps rather than SMS when available
   3. Keep backup codes in a secure location

For more detailed guidance, explore our “Guide for Victims of a Data Breach” to better understand measures you can take to protect yourself after a data breach.

Access TeleCare Overview

Access TeleCare, headquartered in Dallas, Texas, is a telemedicine provider generating $73 million in annual revenue. With 500 employees, they deliver virtual specialty care services nationwide through partnerships with hospitals and healthcare systems. Their platform offers critical specialties including neurology, cardiology, psychiatry, infectious disease, and critical care.

Access Telecare's approach bridges healthcare gaps by providing 24/7 access to specialist consultations, particularly benefiting rural and underserved communities. Their services help healthcare facilities optimize resources while maintaining high-quality patient care standards through virtual consultations and remote monitoring capabilities.

Access TeleCare Data Breach Victims Have Rights - Don’t Wait to Act

How do you know that you were affected by the Access TeleCare data breach? Usually victims receive a NOTICE OF DATA BREACH in the mail, but the impact of a breach can be felt long before notices are sent to those affected. This can be in the form of fraudulent financial activity and other forms of identity theft.

If you believe you were affected, we encourage you to reach out to our data breach law firm for legal assistance through a no-cost consultation about your situation. We will review your eligibility to file a data breach class action lawsuit and discuss your legal rights and any compensation that may be available to you.

Complete our confidential contact form below and a member of our legal team will be in touch.